• Update to Amazon Device Accessories Policy

Effective July 7, 2023, to ensure a positive seller experience, we’re updating the Amazon Device Accessories Policy and Amazon devices: Fair use and compatibility guidelines. The main changes include the following:

I. A clarified definition of Amazon device accessories as accessories that are exclusively compatible with an Amazon device. If an accessory is compatible with both Amazon and non-Amazon devices, it doesn’t belong in the Amazon Device Accessories category.

II. The publication of the Overview of Amazon Device Accessories page, which shows the list of Amazon devices that the Amazon Device Accessories category applies to.

III. The removal of duplicated guidance that appears in the fair use and compatibility guidelines for Amazon devices.

IV. The clarification of potential consequences for policy violations and violations of Amazon’s intellectual property rights.

• New MFN meltable product shipping policy

To ensure a positive customer experience, Amazon is implementing a policy on seller-fulfilled products identified as meltable. Meltable refers to all heat-sensitive products, including but not limited to chocolate, power bars, gummies, and select jelly-and wax-based products.

As of September 21, 2022, all sellers must take precautions to ensure meltable products are received in satisfactory condition by the customer at all times. If a seller has received multiple melted product complaints, we may terminate corresponding offers and suspend or terminate your Amazon selling account (and any related accounts).

Amazon products must maintain quality standards when exposed to high temperatures (75 to 155°F) to ensure a positive customer experience. This temperature range is set to protect product integrity during product storage and shipping.

• New policy: Magnet products

The US Consumer Product Safety Commission launched a new Safety Standard for Magnets (Magnets Rule) on November 15, 2022. The Magnets Rule contains requirements to reduce the risk of death or injury to consumers who ingest one or more small, high-powered magnets.

Amazon requires selling partners to comply with this rule and will begin requiring selling partners to submit safety and compliance documentation for new listings and existing listings on April 3, 2023.