• Listing management

Creating product catalogs in the system and add product information such as name, number, specification, color and other details. At the same time, this system also automatically synchronizes the product information of platform, greatly simplifying the work of product information management.

• Feedback and reviews

All incoming customer feedback and reviews are displayed and managed on the same page, making it as easy as possible for operators to process them quickly. Each feedback and review contains detailed information, including the code of each product, the product rating, the time of the review, related product information and product-specific questions. In addition, in order to further improve the efficiency of customer service, we have also added search and filtering functions to this functional section. Operators can filter based on different criteria, such as time, product, customer, etc., to quickly find the feedback and comments that need to be processed.

• Analytics and reporting

It mainly helps the company to have access to real-time, detailed data to track the day-to-day business processes of the company. The data includes, but is not limited to, key metrics such as sales, visits, conversion rates, return rates, inventory levels, order fulfillment rates, sales cycles, and more. Additionally, customers can customize reports by selecting the desired data dimensions and the time period to be analyzed to generate personalized reports. This will help organizations to understand the actual situation and potential problems of their business and consume less time and effort to better understand the current status and growth prospects of their business.